Tenant Management for MSPs and MSSPs

This section describes how to use the Illumio Managed Services Portal to onboard your customers in to Illumio Core, Illumio Xpress, and Illumio Edge in the Illumio Cloud and then manage and administer those Illumio products on their behalf.

For detailed information about using Illumio Core, Illumio Xpress, and Illumio Edge, see the following documentation:

Illumio Product Product Documentation
Illumio Core
Illumio Xpress
Illumio Edge

Actions Available to MSPs/MSSPs Global Org Owners

Illumio Managed Services Portal organization owners with the Global Organization Owner role can:

  • Invite MSP/MSSP users to your Illumio Managed Services Portal organization.
  • If your organization uses an Idenity Provider (IdP) solution, you can configure SAML Single-Sign On Authentication (SSO) access to your Illumio Managed Services Portal organization.
  • Add client tenants in Illumio for your customers.
  • Navigate to your customer's Illumio tenant(s) from the Managed Services Portal My Managed Tenants page
  • View all your customer tenants from the My Managed Tenants page.
  • Create policy and install VENs in your managed tenants.
  • View the Events generated by you and other users in your Illumio Managed Services Portal organization.
  • Manage your Illumio Managed Services Portal subscription (payment methods, billing history, account updates, and more).
  • Remove client tenants from Illumio.

For more information about roles in Managed Services Portal, see Manage RBAC for Your Illumio Managed Services Portal